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Privacy Policy

Lilies Water Gardens would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Your Personal Information:

In order to process your order and to provide you with the best possible level of service, we need to collect some necessary information about you. However, we only use the information we collect about you in accordance with the Data Protection Act 1999.

Lilies Water Gardens will never collect sensitive information about you without your explicit consent.

The information we collect about you includes:

  • Your name
  • Your address
  • Your e-mail address
  • Your telephone number
  • Your credit / debit card details
  • Your order history and profile

 

Lilies Water Gardens will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details. 

If you wish to check the information that we hold about you, you can do this at any time by emailing us by clicking here. If any of the information we hold is inaccurate we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Emailing:

Lilies Water Gardens. does not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.
 

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

Cookie Name Purpose
System cookie PHPSESS This cookie is set by our website's back-end system, upon arrival at our website. It is not used by us for any purpose. This cookie is deleted when a user closes their browser.
Site cookie acceptance cookiesDirective This cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google


If you have any queries or comments regarding our privacy policy, please contact us by clicking here. 

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

Secure Shopping at Lilies Water Gardens :

Lilies Water Gardens understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Lilies Water Gardens is completely safe and secure.

 

Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. Lilies Water Gardens never passes any of your details on to any third party.

Lilies Water Gardens reserves the right to decline to accept an order at our absolute discretion.

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Lilies Water Gardens Latest Blog Posts

Common Reed Bunting

(Sun, 19 Mar 2017 10:08:13 +0000)

Common Reed Bunting Common Reed Buntings unfortunately, are not so common nowadays and are on the British wild bird conservation list, but if you live near water or have water in your garden, you may be lucky enough to see … Continue reading

Aquatic Baskets and Pond Plants

(Sun, 19 Mar 2017 09:25:51 +0000)

  Aquatic Baskets and Pond Plants Unfortunately, there is a lot of misleading information all over the internet about certain sized pre-planted aquatic baskets being sold as Pond Ready and the baskets not requiring  aquatic liners Therefore, I feel as … Continue reading

The Ten Must Have Water Lilies

(Tue, 07 Mar 2017 20:18:14 +0000)

  The Ten Must Have Water Lilies I thought comprising a list of the 10 most must have Water Lilies would be a simple task, but I had to give the list some serious thinking first.  I have been collecting … Continue reading

Attracting British Amphibians to your Water Garden

(Thu, 23 Feb 2017 19:25:02 +0000)

  Attracting British Amphibians to your Water Garden   One of the main attractions when creating a water feature in our gardens is, the hope that we will attract that lovely and sometimes comical, array of amphibians.  We all like … Continue reading

Lythrum Salicara Attracting Bees and Pollinators

(Thu, 09 Feb 2017 17:57:34 +0000)

Lythrum Salicara Attracting Bees and Pollinators If you want to attract Bees and other pollinating insects to your water garden, I would strongly recommend introducing Lythrum Salicara (common name Loosestrife), or one of its hybrid cultivars.  Purple Loosestrife is a … Continue reading

Filipendula Ulmaria-Meadow Sweet

(Tue, 07 Feb 2017 20:24:02 +0000)

  Filipendula Ulmaria-Meadow Sweet   Filipendula Ulmaria, also known as Meadow Sweet, Queen of the Meadow, and Meadwort is a perennial herb that is widespread and native to the UK, and can be found throughout Europe. A moisture loving verging … Continue reading

Grey Herons

(Sat, 28 Jan 2017 11:17:31 +0000)

Grey Herons Latin name Ardea Cinerea, grey Herons are large water birds that are native to the UK.  However, they have a larger distribution and can be found throughout Europe, Asia and Africa.  Herons are freshwater and coastal birds and … Continue reading

Eleocharis Acicularis (hair grass)

(Sat, 28 Jan 2017 09:43:33 +0000)

  Eleocharis Acicularis  (Hair Grass) This is one of my favourite versatile water garden plants.  Also known as Needle Spike Rush, Hair Grass is attractive and adaptable to a large range of different conditions.  It’s a terrestrial plant meaning that … Continue reading

Amphibian Watch Autumn-Winter 2016

(Thu, 26 Jan 2017 12:46:08 +0000)

Amphibian Watch Autumn-Winter 2016   During my autumn nursery tidy up this year, I was amazed at the amount of Amphibians I found almost on a daily basis.  Most of them I found under plant trays, but some were found … Continue reading

Pond and Water Plants in Colour

(Sat, 22 Oct 2016 09:27:56 +0000)

Pond and Water Plants in Colour   There are hundreds of thousands of plants from all corners of the world that grow in still and running water.  Unfortunately, the majority of these are too invasive or simply not interesting enough … Continue reading