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Privacy Policy

Lilies Water Gardens would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Your Personal Information:

In order to process your order and to provide you with the best possible level of service, we need to collect some necessary information about you. However, we only use the information we collect about you in accordance with the Data Protection Act 1999.

Lilies Water Gardens will never collect sensitive information about you without your explicit consent.

The information we collect about you includes:

  • Your name
  • Your address
  • Your e-mail address
  • Your telephone number
  • Your credit / debit card details
  • Your order history and profile

 

Lilies Water Gardens will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details. 

If you wish to check the information that we hold about you, you can do this at any time by emailing us by clicking here. If any of the information we hold is inaccurate we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Emailing:

Lilies Water Gardens. does not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.
 

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

Cookie Name Purpose
System cookie PHPSESS This cookie is set by our website's back-end system, upon arrival at our website. It is not used by us for any purpose. This cookie is deleted when a user closes their browser.
Site cookie acceptance cookiesDirective This cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google


If you have any queries or comments regarding our privacy policy, please contact us by clicking here. 

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

Secure Shopping at Lilies Water Gardens :

Lilies Water Gardens understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Lilies Water Gardens is completely safe and secure.

 

Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. Lilies Water Gardens never passes any of your details on to any third party.

Lilies Water Gardens reserves the right to decline to accept an order at our absolute discretion.

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Lilies Water Gardens Latest Blog Posts

Oenanthes for Wild and Formal Pond Planting

(Sat, 17 Feb 2018 09:40:49 +0000)

Oenanthes for Wild and Formal Pond Planting   There are many species of Oenanthes that grow wild in various wetland habitats.  They can be found in water meadows, streams, ditches, marshes, rivers, pond, lakes and bog-lands.  Most resemble weeds, so … Continue reading

The Common Names of Marginal Pond Plants Exsplained

(Sun, 11 Feb 2018 11:58:00 +0000)

    The Common Names of Marginal Pond Plants Explained The vast majority of ‘common pond plant’ names are self explanatory.  For example ‘Flowering Rush’ is a rush that flowers and ‘Cotton Grass,’ is grass like and produces fluffy cotton … Continue reading

How to Attract Dragonflies with Glyceria Maxima

(Sat, 10 Feb 2018 11:23:38 +0000)

    How to Attract Dragonflies with Glyceria Maxima   Dragonflies are simply amazing to see.  These giant winged insects swoop and dart around at great speeds whilst they catch smaller insects to eat though they are also seeking out … Continue reading

Pond Planting Explained for Beginners

(Thu, 25 Jan 2018 10:42:09 +0000)

Pond planting explained for Beginners The only difference between adding plants to your pond or water garden compared to planting up borders in your back garden is WATER, and the thing that seems to confuse people the most is the … Continue reading

Pond planting in the autumn

(Sun, 15 Oct 2017 14:32:03 +0000)

Pond planting in the autumn For any type of gardening, the planting is the process before the reward, so this makes Autumn a very good time to plant certain types of pond plants as they  will already be established and  … Continue reading

Pond Plants to suit all your needs

(Sun, 18 Jun 2017 08:53:20 +0000)

Pond Plants to suit all your needs   When it comes to planting up your pond or water garden, knowing where to start can be a daunting task.  There are a lot of factors to consider when selecting the right … Continue reading

Hydrocharis Morsus Ranae-Frogbit

(Sun, 18 Jun 2017 08:32:15 +0000)

  Hydrocharis Morsus Ranae-Frogbit   Everyone who owns a pond, wants free-floating pond plants as part of their planting scheme. However, there are not many to choose from as the majority are either tropical/annual such as  Salvinias,  Water Hyacinth and … Continue reading

Innula Hookeri for Attracting Wildlife

(Sun, 04 Jun 2017 09:05:46 +0000)

Inula Hookeri for Attracting Wildlife This often over-looked plant is simply amazing.  Inula Hookeri is a clump forming, moisture loving perennial plant that grows up to a height of 80 cm.  Inula produces a mass of bright yellow flowers that … Continue reading

Blanket weed or Blanket Answer

(Fri, 19 May 2017 19:46:33 +0000)

  Blanket Weed or Blanket Answer! Every year as soon as the sun comes out and the water temperature rises, all beginners and enthusiastic, water garden hobbyists alike, at some point will be confronted with a surge of green slime … Continue reading

Caddis Flies

(Sun, 14 May 2017 07:55:54 +0000)

Caddis Flies   The Latin name for Caddis Flies is Trichoptera and there are over 7000 species worldwide and around 200 species in the UK.  Caddis Flies can be found almost anywhere where there is fresh water as they favour … Continue reading