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Privacy Policy

Lilies Water Gardens would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Your Personal Information:

In order to process your order and to provide you with the best possible level of service, we need to collect some necessary information about you. However, we only use the information we collect about you in accordance with the Data Protection Act 1999.

Lilies Water Gardens will never collect sensitive information about you without your explicit consent.

The information we collect about you includes:

  • Your name
  • Your address
  • Your e-mail address
  • Your telephone number
  • Your credit / debit card details
  • Your order history and profile

 

Lilies Water Gardens will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details. 

If you wish to check the information that we hold about you, you can do this at any time by emailing us by clicking here. If any of the information we hold is inaccurate we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Emailing:

Lilies Water Gardens. does not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.
 

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

Cookie Name Purpose
System cookie PHPSESS This cookie is set by our website's back-end system, upon arrival at our website. It is not used by us for any purpose. This cookie is deleted when a user closes their browser.
Site cookie acceptance cookiesDirective This cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google


If you have any queries or comments regarding our privacy policy, please contact us by clicking here. 

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

Secure Shopping at Lilies Water Gardens :

Lilies Water Gardens understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Lilies Water Gardens is completely safe and secure.

 

Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. Lilies Water Gardens never passes any of your details on to any third party.

Lilies Water Gardens reserves the right to decline to accept an order at our absolute discretion.

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Lilies Water Gardens Latest Blog Posts

Grass Snakes and Ponds

(Sun, 22 Apr 2018 10:08:02 +0000)

  Grass Snakes and Ponds Grass Snakes, Latin name (Natrix Natrix), are the U Ks largest snake and are a protected species under the UK conservation ac.  Also known as Ringed Snakes and Water Snakes, these snakes are non-venomous and therefore, … Continue reading

Environmentally Friendly Bare Rooted Pond Plants

(Sun, 22 Apr 2018 06:45:26 +0000)

  Environmentally Friendly Bare Rooted Pond Plants   A lot of companies are advertising and selling what they call “pond ready plants” in 11 cm and 1 litre sized aquatic baskets!  WARNING – THEY ARE NOT!  But there are many … Continue reading

Marsh Pennywort ( Not To Be Confused with Floating Pennywort)

(Sun, 08 Apr 2018 08:55:19 +0000)

  Marsh Pennywort (Not To Be Confused With Floating Pennywort) On Monday the 26th March the BBC News highlighted a huge problem with a plant called Pennywort that is choking waterways in the UK.  The plant they were referring to … Continue reading

Correct Planting of Bare Rooted Pond Plants and Water Lilies

(Sun, 01 Apr 2018 10:33:49 +0000)

    Correct Planting of Bare Rooted Pond Plants and Water Lilies   Unfortunately, there seems to be a lot of miss-guided information when it comes to planting bare-rooted pond plants and Water Lilies.           What … Continue reading

Attracting Elephant Hawk Moths by planting Menyanthes Trifoliata (Bog Bean)

(Sun, 25 Mar 2018 08:16:33 +0000)

Attracting Elephant Hawk Moths By Planting Menyanthes Trifoliata (Bog Bean) The great thing about water gardening is the amount of wildlife that water can attract to your garden.  Menyanthes Trifoliata, commonly known as Bog Bean, can be grown in any … Continue reading

Marginal Pond Plants or Bog Garden Plants

(Sun, 11 Mar 2018 10:18:46 +0000)

  Marginal Pond Plants Or Bog Garden Plants There seems to be a lot of confusion and inaccuratces with information all over the internet on the categorising of marginal pond plants and bog garden plants.  Like before in many of … Continue reading

Growing Water Lilies in Containers

(Sat, 03 Mar 2018 13:39:30 +0000)

Growing Water Lilies in Containers When we think of Water Lilies, we tend to think of village ponds and lakes.  Water Lilies come in all different sizes and there are dozens of small Water Lily cultivars that are easy to … Continue reading

Tame Grey Herons

(Sat, 24 Feb 2018 10:13:44 +0000)

Tame Grey Herons Last January I wrote and put live a article on my website on the life of Grey Herons, all the photos in the article were of a very tame Heron that has become friends with my brother Mark … Continue reading

Oenanthes for Wild and Formal Pond Planting

(Sat, 17 Feb 2018 09:40:49 +0000)

Oenanthes for Wild and Formal Pond Planting   There are many species of Oenanthes that grow wild in various wetland habitats.  They can be found in water meadows, streams, ditches, marshes, rivers, pond, lakes and bog-lands.  Most resemble weeds, so … Continue reading

The Common Names of Marginal Pond Plants Exsplained

(Sun, 11 Feb 2018 11:58:00 +0000)

    The Common Names of Marginal Pond Plants Explained The vast majority of ‘common pond plant’ names are self explanatory.  For example ‘Flowering Rush’ is a rush that flowers and ‘Cotton Grass,’ is grass like and produces fluffy cotton … Continue reading