Skip to content

Store Menu

Store Pages

Store Categories

My Basket Checkout Register Account Login

Product Search

Shopping Basket
0 item(s) - £0.00  
Show Basket
| Checkout
0 item(s) - £0.00  
Show Basket
| Checkout
£0.00  
Show Basket
| Checkout

Privacy Policy

Lilies Water Gardens would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security in line with the new GPDR (general protection regulation data) regulations that come into force as from the 25th May 2018

Your Personal Information Collected:

In order to process our orders, we need to set you up a online account, this is essential in creating a fast process for placing future online orders and if you have subscribed to receive our News Letters, providing you with the best level of service, to do this we need to collect some necessary information about you.

Lilies Water Gardens will never collect sensitive information about you without your explicit consent.

The following information will be collected when you set up a online account with us / or complete your first online purchase order.

  • Your Full Name
  • Your Full Address
  • Your E-mail Address
  • Your Telephone Number
  • Your Order History And Profile


All the above information is stored on our Admin Site which is hosted by Smart Domain Group, the following Link will land on their policy page, item no 6.

https://www.sdgwebdesign.com/privacy-policy

If you wish to check the information that we hold about you, or make any personal detail changes, you can contact us by clicking on the link below that will take you to our contact page, if any of the information we hold is inaccurate we will delete or correct it ASAP, for security reasons we may request proof of identity before we are able to disclose sensitive information to you.

You have the right to have all your personal information removed from our website at any time.

https://www.lilieswatergardens.co.uk/contact_us.php?osCsid=5a29252d5bf5dbcfc5aec53fc8e83496


Mail Order & Telecommunication Card Payments:

We do not store any Customer Data at our retail nursery premises, mail order telecommunication payments are only taken by Me Simon Harman and my wife Helen Harman, all payment details are destroyed straight away after completion of payment.


External Links to other Websites

Lilies Water Gardens will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely.

We are not responsible for the content of other websites linked to Lilies Water Gardens, please read their own Privacy policy pages for any information that you may require.


Emailing And Newsletters:

Lilies Water Gardens. does not endorse “spam” mail – we know how annoying this is! Although we will email you to notify you with order and dispatch information.

Our News Letters are created and sent out to you via the online campaign website www.mailchimp.com , if you have subscribed to our News Letters, you have the right to unsubscribe at any time.


Payment Information

We do not store and cannot see any payment transaction details on our website www.lilieswatergardens.co.uk when making an online purchase, collected payment information is collected direct by World Pay or collected by Pay Pal which is integrated into the World Pay payment gateway system.

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

Cookie Name Purpose
System cookie PHPSESS This cookie is set by our website's back-end system, upon arrival at our website. It is not used by us for any purpose. This cookie is deleted when a user closes their browser.
Site cookie acceptance cookiesDirective This cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google


If you have any queries or comments regarding our privacy policy, please contact us by clicking here. 

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

Secure Shopping at Lilies Water Gardens :

Lilies Water Gardens understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Lilies Water Gardens is completely safe and secure.

 

Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. Lilies Water Gardens never passes any of your details on to any third party.

Lilies Water Gardens reserves the right to decline to accept an order at our absolute discretion.

Continue

 

Lilies Water Gardens Latest Blog Posts

Marginal Plants, Perennials or Woodland Ferns?

(Sun, 21 Apr 2019 07:27:05 +0000)

Marginal Plants, Perennials or Woodland Ferns? Marginal plants are so called and categorized for a good reason, they grow at the water’s edge (water margin) where land meets water, in natural clay or silt based ponds the water margin will … Continue reading

Ferns in the Water Garden

(Sun, 14 Apr 2019 07:44:43 +0000)

Ferns in the Water Garden Water gardens by definition means, ‘Gardens that contain areas of water’.  it’s the plants that bring these gardens to life, but it’s not always about flowers and colour.  Different species and cultivars of foliage plants … Continue reading

Natural Marginal Pond Planting without using Aquatic Baskets in Lined Ponds

(Sun, 07 Apr 2019 08:07:20 +0000)

Natural Marginal Pond Planting without Using Aquatic Baskets in Lined Ponds All ponds need to be able to contain water without any leakage.  Natural clay bottomed ponds and lakes take care of these themselves but if we want to construct … Continue reading

12 Good Reasons to Buy Pond Plants and Water Lilies from us at Lilies Water Gardens

(Sun, 31 Mar 2019 08:49:41 +0000)

12 Good Reasons to Buy Pond Plants and Water Lilies From us at Lilies Water Gardens             1.) Frost Hardy Pond Plants and Water Lilies NOT Tropical Pond Plants Being Advertised As Frost Hardy! All our pond plants … Continue reading

Have you ever seen this amount of Frog Spawn?

(Sun, 24 Mar 2019 08:05:30 +0000)

  Have You Ever Seen This Amount Of Frog Spawn?   Going back in time to around 35 years ago, I had a friend called Tony who had a passion for British Amphibians,  He was so keen and interested in … Continue reading

The Three-Spined Fresh-water Stickleback

(Sun, 10 Mar 2019 09:38:13 +0000)

    The Three-Spined Fresh-water Stickleback   If anyone reading this article went pond dipping as a child, you will most likely remember catching Sticklebacks.  Also known by their Latin name Gasterosteus Aculaeatus, these small fish grow to 3-4 cm … Continue reading

Water Lilies and Iris Louisiana for Early Spring Planting in your pond

(Sun, 03 Mar 2019 08:34:45 +0000)

Water Lilies and Iris Louisiana for Early Spring Planting In Your Pond   Spring is the ideal time to plant Water Lilies and Iris Louisiana.  Both these wonderful pond plants come in all colours of the rainbow and are sold as … Continue reading

Now is the time to plant Caltha Palustris (marsh marigolds) in your pond

(Sat, 23 Feb 2019 09:08:02 +0000)

Now is the time to plant Caltha Palustris (marsh marigolds) in your pond Late winter/early spring is the ideal time to add Caltha Palustris (Marsh Marigolds) to your pond. They are the first marginal pond plants to flower and you … Continue reading

Clean your Pond Out In February

(Fri, 15 Feb 2019 17:12:20 +0000)

    Clean Your Pond Out In February Most of us would still consider February as winter however, in certain parts of the UK like the west counties of Devon and Cornwall, spring usually arrives earlier than the southern counties … Continue reading

Pond Plants or Water Garden Plants (what is the difference)?

(Sun, 10 Feb 2019 10:25:21 +0000)

Pond Plants or Water Garden Plants (What Is the Difference)?   This may well be one of the shortest articles I have ever written, but the two headings could cause a little confusion, so I need to explain.   Pond … Continue reading